- We study our client's benefit packages, and analyze their effectiveness, specifically examining premium levels, claim utilization, plan funding, administrative costs and performance.
- Once we've analyzed our client's existing package, we establish a benchmark to determine how it compares to benefits offered by comparable employers in the marketplace.
- Through employee surveys and focus groups, The Chapin Group determines how the existing benefits package is perceived by the workforce.
- We evaluate potential benefit programs with a focus on getting the best return on our client's benefits investment.
- Using our clients strategic goals, we begin building a program tailored to short-term and long-term initiatives.
- The design will carefully consider existing employee expectations and the client's budget with an eye toward the future.
- The Chapin Group then recommends a strategy that will keep costs down moving forward.
- We construct a program offering a range of alternatives for our client, including options allowing for employee choice.
- We market our strategy to employees to generate maximum employee buy-in and participation.
- We launch a client-branded Web site that includes tools to manage the benefits package, to give employees easy access to their options and to streamline HR functions.
- After the plan is in place, we help or clients with eligibility, billing, claim and compliance issues that arise.
- We continue to monitor employee satisfaction with the strategy.
- Well before the annual renewal for implemented benefit plans, The Chapin Group will begin canvasing the market for new strategies and negotiating premiums with current and prospective carriers to continue to provide the best benefits at the right costs for our clients.